PVP.net Riot Store 01

PVP.net Riot Store Featured page (Patch V8.9)

The Riot Store is the digital center in which people can buy objects with RP icon Riot Points and BE icon Blue Essence to enhance their game experience in League of Legends.

Functionality

The Store is used to purchase a large number of League of Legends game content such :

  • RP icon Riot Points: In-game currency for most of the lower mentioned content.
  • Champions: Instead of having all the champions unlocked, you will start with 10 champions temporarily unlocked known as the free champion rotation, with options to unlock more using BE icon Blue Essence or RP icon Riot Points.
  • Skins and Chromas: You can unlock different appearances for Champions using Riot Points.
  • Rune pages: You can buy additional rune pages with BE icon BE or RP icon RP.
  • Boosts: You can unlock a limited time boost to your experience points using Riot Points.
  • Pre-Paid Cards: You can redeem prepaid cards for Riot Points.
  • Bundles: Groups of different store items bundled together, usually with a reduced price compared to buying the items individually or exclusive content unavailable outside the bundle.
  • Special Bonuses: If you have a promo code, you will be able to redeem it in the store.

Interface

  • Champions store page (Patch V8.9)
  • Champion bundles store page (Patch V8.9)
  • Skins store page (Patch V8.9)
  • Chromas store page (Patch V8.9)
  • Skin bundles store page (Patch V8.9)
  • Hextech crafting store page (Patch V8.9)
  • Emotes store page (Patch V8.9)
  • Ward Skins store page (Patch V8.9)
  • Summoner icons store page (Patch V8.9)
  • Boosts store page (Patch V8.9)
  • Rune pages store page (Patch V8.9)
  • Bundles store page (Patch V8.9)
  • Purchase RP window (Patch V8.9)
  • Gifting Center page 1 (Patch V8.9)
  • Gifting Center page 2 (Patch V8.9)
  • Gifting Center page 3 (Patch V8.9)
  • Account store page (Patch V8.9)
  • Purchases store page (Patch V8.9)
  • Codes store page (Patch V8.9)

The Store is divided into 6 tabs and 3 extra buttons. Those tabbed pages are:

  • Featured: Main store page that displays all new and current store content as well as the top selling content and current sales.
  • Champions: Has 2 sub-tabs:
    • Champions: Displays all champions available for purchase, along with information regarding the champions sortable by various filters such as role (Assassin/Mage/etc.) or price (BE/RP) and a search bar.
    • Bundles: Shows all currently available champion bundles.
  • Skins: Has 3 sub-tabs:
    • Skins: Displays all currently available skins in the game, with filters to sort out skins and their costs.
    • Chromas: Displays all currently available chromas and chroma bundles, sortable by release, alphabetically or by cost.
    • Bundles: Shows all skin and chroma bundles currently available for purchase.
  • Hextech Crafting: This pages shows all hextech crafting related items available for purchase.
  • Emotes: Displays all currently available emotes.
  • Accessories: Has 5 sub-tabs:
    • Ward skins: Displays all available ward skins.
    • Summoner icons: All currently available summoner icons.
    • Boosts: Shows available experience boosts.
    • Rune pages: Extra rune pages and rune page bundles available for purchase.
    • Bundles: Shows some of the bundles currently available for purchase in the store.

In addition to the 6 tabs there are 3 extra buttons:

  • Purchase RP: A window that displays all the options for purchasing and obtaining RP icon Riot Points.
  • Gifting Center: A page dedicated to gifting Riot Store content to friends from players friends list that had been friends for more than 1 day.
  • Account: Has 3 sub-tabs:
    • Account: Displays currently available server transfers and summoner name changes.
    • Purchase History: Shows all your purchases for the past 7 months along with buttons for RP purchase history and gifting history.
    • Redeem Codes: A windows that allows you to enter codes for pre-paid cards or other gifts from Riot.

Sales

Sales will occur, where 4 Champions and 4 Champion Skins will have their RP cost halved (292 RP for 595 RP and 487 RP for 975 RP Champions and Skins). The sale will last for 3 days then a new sale will occur. In addition all non-legacy skins will go on early sale 4-6 months after release.

There have been occasions where a sale will intend to last longer than 3 days and/or have more than 3 Champions/Skins on sale.

Note that if a particular Region is undergoing some technical issues or a Beta, the sale's duration will increase. However, if the Region had a Beta, which caused Sales to not occur. A Sale will be held when the Beta is over, where all the Champions and Skins that were missed will be on sale. This occurred on the Russia Region, where a Beta was in progress and not allowing the purchase of Champions and Skins at lower price, but when the Beta ended, all the Champions and Skins missed were on sale.

Refund

To Use the Refund System

  • Visit the "Purchases" tab of the League of Legends Client Store.
  • On the left side of the screen, you will see your remaining refund credits (tokens).
  • On the far right under "Action," select the "Refund" button.
  • When the popup appears, confirm that you want to spend one of your three allotted credits.

Please note that the refund system reverses your original transaction. Meaning, it only refunds the exact type and amount of currency used to originally purchase the relevant content. Therefore, a player will receive BE back against an BE purchase or RP back against an RP purchase. This also means that if a player purchased an item on sale you will receive that same amount of currency back when your refund is processed.

Policy

There are a few limitations on how a player can use your self-service refunds:

  • A player only get three refunds per account, per lifetime. Once a player has depleted their refund tokens, Riot will be unable to process any additional refunds against the player's account.
  • Players can only refund Skins and Champions through the store feature.
  • For Rune Pages, Bundles, and name change reversal requests, the player will need to submit a ticket for Riot to manually process the requested refund. If the player do not have any tokens left, Riot will be unable to assist them.
  • Official Refund Policy only allows refund of purchases made in the last 90 days. Players are not able to request refund of content purchased prior to that.
  • If a player wants to refund a champion and the player own skins for that champion, please note that the player will have to use tokens to refund all the skins for that champion before they are able to use a token to refund the actual champion.

For frequently asked questions about Riot's Content Refund Policy, please see the following: FAQ

Media

  • Riot Store Home page as of Sep. 25, 2011.
  • Riot Store Champion page as of Sep. 25, 2011.
  • Riot Store Skin page as of Sep. 25, 2011.
  • Riot Store Rune page as of Sep. 25, 2011.
  • Riot Store Bundle page as of Sep. 25, 2011.
  • PVP.net Riot Store Featured page (Patch V5.7)
  • Purchase RP window (Patch V5.7)
  • Gifting Center page 1 (Patch V5.7)
  • Gifting Center page 2 (Patch V5.7)
  • Gifting Center page 3 (Patch V5.7)
  • Champions store page (Patch V5.7)
  • Skins store page (Patch V5.7)
  • Ward Skins store page (Patch V5.7)
  • Runes store page (Patch V5.7)
  • Boosts store page (Patch V5.7)
  • Bundles store page (Patch V5.7)
  • Account store page (Patch V5.7)
  • Codes store page (Patch V5.7)
  • Purchases store page (Patch V5.7)